You can return an item for any reason, within 30 days of receiving your order. The item(s) must be unworn and in new condition with all labels attached. You can choose to have a refund or a replacement item. The customer will need to pay the return postage.

To make a return, simply use
the address on the despatch note that came with your order, and remember to let us know why you are returning the item (eg. a refund, or a replacement item) so we can put things right for you quickly.

Please get a Proof of Posting certificate when you return your item, just in case it goes astray in
the post.

Our returns postal address is:
T-lab, Exact Abacus Building, Unit 20, Matrix Way, Buckshaw Village, Chorley, Lancashire PR7 7ND